Support Center

Operations Web

  • The System at a Glance

    Welcome to Enhatch’s sales operations system. We’re excited to work with you and assist you in bringing growth...

    Dec 18, 2017 12:00PM EST
  • Admin: Create a new user

    Overview: Once an account has been set up for an administrator, we can add new Users and Sales Reps to acces...

    Dec 05, 2017 05:42PM EST
  • Admin: Update user password

    Overview: Once a user has been created, we can update their password when needed or requested. Steps: 1....

    Dec 05, 2017 05:43PM EST
  • Adding PO Number

    Overview: Add the Purchase Order (PO) number to an existing order in simple steps. Through this process you ...

    Dec 05, 2017 12:49PM EST
  • Cancel Appointments

    Overview: Cancel scheduled appointments using various search criteria. You will be able to: Locate appoin...

    Dec 05, 2017 04:36PM EST
  • Determine Status of Items Sets

    Overview: Determine what sets are Consigned, Owned or Hybrid items by using the Stock Locator option: Ste...

    Dec 05, 2017 01:15PM EST
  • Display Expiring Product Report

    Overview: The following process is to display expired and/or soon to be expired inventory. You will be able ...

    Dec 05, 2017 02:09PM EST
  • Edit the Name of Locations

    Overview: The following are 2 methods of editing a location’s name to help distinguish it from multiple loca...

    Dec 05, 2017 02:58PM EST
  • Receipt Dispute

    Overview: This procedure will allow you to dispute the amount of received items. In all, you will be able to...

    Dec 05, 2017 04:15PM EST
  • Receive All Items

    Overview: This procedure will allow you to receive all items awaiting receipt at the same time. You will be ...

    Dec 05, 2017 04:15PM EST
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