Support Center

Cancel Appointments

Last Updated: Dec 05, 2017 04:36PM EST


Cancel scheduled appointments using various search criteria. You will be able to:
  1. Locate appointments using the information of your preference.
  2. Enter and save for future references a reason for the cancellation.


1. On the Home Page, go to Time > Appointment Search.

2. Select and enter the criterion you wish to search the appointment under, and then click on Search Appointments.

3. Locate the appointment you want to cancel, and then click Cancel on the column to the right.

4. The Cancel – Appointment Cancel pop-up box appears. Enter the Cancel Reason and then click Cancel.

5. A pop-up box appears to confirm. Click OK.

6. After you’re done, you may exit the page by clicking any other option you wish to continue to.
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